Privacy policy
As of November 2026. This is a translation of the German Datenschutzerklärung; the German version is binding.
In brief
This website works without cookies, without tracking and without content from third parties. Everything you see – texts, images, fonts and animations – is delivered by our own server. Personal data is only processed where technically necessary to show you the pages, and when you write to us or call us.
Who is responsible
The controller for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:
Hard Coded Cologne MM GmbH
Anisweg 3, 51109 Köln (Cologne), Germany
Phone: +49 160 97 300 299
E-mail: mmetzler@hard-coded.cologne
Represented by: Michel Metzler
We have not appointed a data protection officer, as we are not required to. Please send any questions about data protection to the address above.
What happens when you visit the website
For your browser to display a page, it sends a request to our server. This request necessarily contains your IP address and details such as the requested address, date and time, language and your browser’s identifier. The server uses this information to deliver the page and then forgets it.
Our web server keeps no access logs. Only if a technical error occurs with a request may it record an error message that also contains the IP address. We use such messages solely to fix faults and fend off attacks; they are not analysed, not combined with other data and are automatically overwritten after a limited time.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest is to provide the website reliably, securely and free of errors.
The connection to our website is encrypted with TLS, shown by “https://” in the address bar and the padlock symbol in your browser.
Hosting
We run the website on our own virtual server rented from Host Europe GmbH, Hansestraße 111, 51149 Köln, Germany. Host Europe provides the data centre, hardware and network connection; we manage the server and the website ourselves. A data processing agreement pursuant to Art. 28 GDPR is in place with Host Europe.
Cookies, tracking and external content
We set no cookies and store nothing else in your browser. There is no audience measurement, no advertising or analytics tools, no social media buttons and no embedded videos, maps or fonts from other providers. That is why we do not ask for your consent.
References to other websites are ordinary links. Only when you follow a link does your browser connect to the other provider; their privacy policy applies to their pages.
When you contact us
If you send us an e-mail or call us, we process the details you give us – such as your name, contact details, company and the content of your enquiry – in order to handle your request and reply to you.
The legal basis is Art. 6 (1) (b) GDPR if your enquiry is aimed at a contract with us, such as a demo or a quote for LogiCAL. In all other cases it is Art. 6 (1) (f) GDPR; our legitimate interest lies in being able to answer enquiries.
We do not pass your details on to third parties, except to the service providers named below that we use to run our e-mail. We delete your enquiry once it has been dealt with and no statutory retention obligation applies. If your enquiry leads to a business transaction, we keep the related correspondence for as long as commercial and tax law require.
You are not obliged to provide us with any data. Without a way to contact you, however, we cannot reply.
E-mail via Microsoft 365
Our e-mail runs on Microsoft 365. The provider is Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. When you send us an e-mail, it is stored and processed on Microsoft’s servers together with all details it contains.
We use Microsoft 365 on the basis of Art. 6 (1) (f) GDPR; our legitimate interest lies in reliable and secure e-mail communication. A data processing agreement is in place with Microsoft (Data Protection Addendum to the Microsoft Product Terms).
Microsoft generally stores the data of EU customers within the EU (EU Data Boundary). A transfer to the USA can nevertheless not be ruled out in individual cases. It is based on the European Commission’s adequacy decision for the EU-US Data Privacy Framework, under which Microsoft is certified, and on the European Commission’s standard contractual clauses. For details, see Microsoft’s privacy statement.
Your rights
You have the right
- of access to the data we process about you (Art. 15 GDPR),
- to rectification of inaccurate or completion of incomplete data (Art. 16 GDPR),
- to erasure of your data (Art. 17 GDPR),
- to restriction of processing (Art. 18 GDPR),
- to data portability, i.e. to receive your data in a common, machine-readable format (Art. 20 GDPR).
Right to object (Art. 21 GDPR): If we process your data on the basis of Art. 6 (1) (f) GDPR, you may object at any time on grounds relating to your particular situation. We will then no longer process the data unless we can demonstrate compelling legitimate grounds that override your interests, or the processing serves the establishment, exercise or defence of legal claims.
To exercise any of these rights, an informal message to the contact details above is all it takes.
You may also lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is the Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2–4, 40213 Düsseldorf, Germany, www.ldi.nrw.de.
There is no automated decision-making or profiling within the meaning of Art. 22 GDPR.
Changes to this policy
If the website or the legal situation changes, we will update this privacy policy. The version published here applies.